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Chip Sutton and Kim Wells of Londonderry, New Hampshire | This letter is overdue as we've been living in our new home in Bedford since Labor Day. I have thought a lot about my experiences with Chip Sutton and the Prudential Verani team and wanted to share them with you.
Prior to working with Chip, I had long believed that realtors were probably the sales people that knew the least about the products they sold and added the least value in the sales process. In the past, I had other realtors explain to me that the room I was standing in was "a nice room" or "a pretty kitchen" if you know what I mean.
Chip materially impacted the following:
1. Coordinating the Costco real estate rebate program for the first time for your office
2. Finding dozens of potential homes for my family to consider
3. Really understanding what we were looking for and why
4. Working late into the evenings to ensure that our best interests were being attended to
5. Scheduling last minute showings for us
6. Presenting 3 separate offers, multiple counters and ultimately the final contract
7. Meeting me at my place of work, at my convenience
8. Adding value to each showing - pointing out the landscaping details, heating system advantages/disadvantages, location benefits etc.
9. Demonstrating a sincere caring attitude towards my wife, daughter and me throughout the process.
It seems to me that there are many realtors who see a buyer or seller in terms of commission dollars, and few (like Chip) who see the buyer or seller as people.
I know the value of a dollar, Chip knows the value of taking care of his clients and will receive multiple referrals from my family.
Thank you, Chip and your team,
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